Proactive Monitoring & Technical Support
Round-the-clock telemetry alerting paired with direct access to experienced infrastructure engineers.
What this is
Continuous automated health checks coupled with human engineering support. When a service threshold triggers an alert, our team responds to resolve the issue before your users notice.
How it works
- 1Synthetic probes test website HTTP response codes every minute from external probes.
- 2Internal server agents monitor disk space, memory, and CPU utilization.
- 3Alert thresholds trigger notifications directly to on-call engineering queues.
- 4Direct phone and email contact channels available for your team.
What's included
| Uptime Monitoring | 1-minute external HTTP/HTTPS response checks |
| System Telemetry | CPU, RAM, Disk, Process health tracking |
| Direct Support | Phone and technical support with real engineers |
| Incident Triage | Root cause analysis and post-incident reports |
Suitability assessment
✓ When this makes sense
- •Businesses requiring immediate peace of mind that their servers are actively watched.
- •Teams that value calling a direct technical contact over waiting in anonymous ticket queues.
✕ When it doesn't
- •Free or hobby projects with no operational consequences for downtime.
Technical details & architecture deep-dive▾
Distributed synthetic probe checks across multiple regional nodes to rule out false positives from single network hops, coupled with automated process restart hooks.
Frequently asked questions
We notify you via email, SMS, or direct phone call depending on the severity of the alert and your stated communication preference.